GLPi is an open source solution distributed under GPL v2 licence, that helps to manage your IT resources, support ticets, contracts and more. System allows to register and administer IT inventories of all the hardware and software of a company, making technicians and managers life easier.
GLPi also includes ITIL Helpdesk to register clients tickets. of service of technical support, with the possibility of notification to requesters, observers and technicians. Core functionalities of GLPi are Asset Inventory and Helpdesk Management.